Privacy policy

Last updated: April 11, 2026

Assamaai operates this store and website on behalf of Crescents I/S, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (“Services”). Assamaai is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so that it can no longer identify you.


Depending on how you interact with the Services, where you live, and as permitted or required under applicable law, we may collect or process the following categories of personal information:


Contact Information

Including your name, address, billing address, shipping address, phone number, and email address.


Financial Information

Including credit card numbers, debit card numbers, bank account numbers, payment card details, transaction information, payment method, payment confirmations, and other payment information.


Account Information

Including your username, password, security questions, preferences, and settings.


Transaction Information

Including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your previous transactions.


Communications With Us

Including the information you provide when communicating with us, such as when submitting a customer support request.


Device Information

Including information about your device, browser, or network connection, your IP address, and other unique identifiers.


Usage Information

Including information about your interaction with the Services, such as how and when you interact with or navigate the Services.

 

 

 

Sources of Personal Information

 


We may collect personal information from the following sources:


Directly from you

Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.


Automatically through the Services

Including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.


From our service providers

Including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.


From our partners or other third parties

 

 

 

How We Use Your Personal Information

 


Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:


Providing, customizing, and improving the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing payments, preparing orders, remembering your preferences, sending account notifications, processing purchases, returns or exchanges, managing your account, handling shipping, enabling product reviews, and creating a personalized shopping experience.


Marketing and advertising

We may use your personal information to send marketing communications via email, SMS, or post, and to show advertisements for products or services on our website or other websites based on your previous interactions with the Services.


Security and fraud prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect and investigate fraudulent or unlawful activity, and protect the security of our Services.


Communication with you

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.


Legal purposes

We may process your personal information to comply with applicable laws, respond to legal requests, enforce our policies or terms, and protect the rights, safety, or property of our Services, users, or others.

 

 

 

How We Share Personal Information

 


Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

 

  • With Shopify, vendors, and other third parties that perform services on our behalf (such as payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and advertising.

  • When you request or consent to the disclosure of information to third parties (for example when using social media integrations).

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, or when required by law.

 

 

 

 

Relationship With Shopify

 


The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transferred to and shared with Shopify and third parties located in other countries.


To learn more about how Shopify uses your personal information, please visit Shopify’s Consumer Privacy Policy at:

https://privacy.shopify.com

 

 

 

Third-Party Websites and Links

 


The Services may contain links to websites or platforms operated by third parties. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy practices or content of such websites.

 

 

 

Children’s Data

 


The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided personal information, please contact us so that we can remove the information.

 

 

 

Security and Retention of Information

 


No security system is completely secure, and we cannot guarantee absolute security. We recommend that you do not send sensitive information through unsecured channels.


We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

 

 

Your Rights and Choices

 


Depending on where you live, you may have certain rights regarding your personal information, including:

 

  • The right to access your personal information

  • The right to request deletion of your personal information

  • The right to correct inaccurate personal information

  • The right to data portability

  • The right to opt out of targeted advertising or certain types of data sharing

 


You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.


If you are located in the United Kingdom or the European Economic Area (EEA), you may also have the right to object to certain types of data processing or withdraw your consent where processing is based on consent.

 

 

 

Complaints

 


If you have concerns about how we process your personal information, you may contact us. You may also have the right to lodge a complaint with your local data protection authority.

 

 

 

International Transfers

 


Your personal information may be transferred, stored, and processed outside the country where you reside. If we transfer personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will always be posted on this website with an updated “Last updated” date.

 

 

 

Contact

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, you may contact us at:


info@assamaai.com


For the purposes of applicable data protection laws, we act as the data controller for your personal information.